Members love the 24/7 access to care by web, phone, or our award-winning mobile app.
Our network of U.S. board-certified physicians have an average of 20 years experience and deliver the highest-quality care.
Teladoc Health drives 4x greater utilization than the industry average by employing smart engagement strategies.
Teladoc Health is the global virtual care leader, helping millions of people resolve their healthcare needs with confidence.
Average claims savings per visit
Resolution rate on first visits
for a wide range of non-emergency conditions:
Access to a doctor within one (1) hour
Ability to maintain personal medical history & account profile using HIPAA compliant secure servers
Retrieve prescription(s) from a local pharmacy
Automated payments through the platform via either Bank Account or Credit Card
Automated Eligibility Management
Real-Time Member activation
Provides convenient care at a lower cost by giving members, and their dependents an on-demand or scheduled visit with a U.S. board-certified doctor via phone or video, 24/7.
With virtual visits available in a number of languages through an interpreter, including ASL, physicians can provide a diagnosis and treatment, and prescriptions when necessary, over the phone or video.
By giving members access to board-certified doctors anytime, anywhere, members can avoid unnecessary trips to the doctor’s office and costly visits to the emergency room. Members can request three-way visits to help manage loved one's care.
0% CoPay Program
Provides convenient care at a lower cost by giving members and their dependents an on-demand or scheduled visit with a U.S. board-certified doctor via phone or video, 24/7.
Members have access to licensed dermatologists via web or mobile app, treating acute or ongoing skin conditions like psoriasis, skin infection, rosacea, and more - quickly, conveniently, and discreetly.
Talk to a registered dietitian by phone or video for help with staying healthy, eating right, or managing a health condition like diabetes or high blood pressure.
Members can access and build an ongoing relationship with a licensed mental health professional of their choice, without having to travel to a clinician's office.
This convenient, exercise-based treatment plan coupled with certified health coach consultations provides members with the personalized support they need to reduce back pain.
When members have questions about medical conditions, treatment options, or symptoms, a clinician provides a personalized response.
When members are evaluating treatment options , we provide education and guidance to increase confidence in decision-making to avoid unnecessary surgeries and inpatient care.
We collect and organize the member's medical records and create a personal health summary. As a convenience, we provide this information via an easy-to-access USB drive or a secure digital file.
Members initiate an expert evaluation of their diagnosis and treatment plan. Medical, hospital and lab records are collected. We retest pathology on 100 percent of oncology, gastrointestinal (GI), and autoimmune disorder cases.
When members need help locating a specialist in their local areas, we search our network of experts to identify doctors who meet essential criteria and are accepting patients.
In complex, rapidly evolving emergencies, a clinical team is immediately assigned to the case and expert physicians specializing in the needs of the member work with the on-site treating team during the first crucial post-event hours.