Telehealth solutions make it easy for people to access best-in-class care whenever and wherever, while driving down overall healthcare costs.

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What is Treated

Chronic Care
  • Asthma
  • Diabetes
  • Blood pressure
  • Crohn’s disease
  • Cystic Fibrosis
  • COPD
  • Gout
  • Autoimmune diseases
  • Migraine
Behavioral Health
  • Depression
  • Postpartum depression
  • Anxiety
  • Bipolar disorder
  • Insomnia
  • Obsessive-compulsive disorder
Illness or Injury
  • Acne
  • Allergies
  • Asthma
  • Bites and stings
  • Body aches
  • Bronchitis
  • Cough
  • Dehydration
  • Dental pain
  • Diarrhea
  • Fever
  • Flu
  • Frostbite
  • Gout
  • Hives
  • Lice
  • Medication refills
  • Migraines
  • Nausea
  • Pink eye
  • Respiratory infections
  • Sexually transmitted infections
  • Sprains and strains
Men’s Health
  • Erectile dysfunction
  • Enlarged prostate
  • Hair loss
  • Performance anxiety
  • Premature ejaculation
  • Prostatitis
  • Cold sores
  • Genital herpes
  • Genital warts
  • STIs/sexual health
Women’s Health
  • Initial birth control prescription
  • Hair loss
  • Low sex drive
  • Hot flashes
  • UTI/bladder infection
  • STIs/sexual health
  • Mastitis
  • Vaginal yeast infections

High-quality, affordable primary care is imperative. We can help your employees get the primary care services they need virtually, helping them avoid costly in-person visits. Plus, we do it in a way that works for your company.


of people ages 18-49 do not have a PCP


lower odds of premature death for adults with PCP


increase in the use of telehealth since the start of 2019

The Frontline Impact

Provide your members with 24/7/365 access to our highly qualified, licensed healthcare providers by phone, mobile app or computer to experience immediate and lasting benefits.

  • Improve workplace productivity and ultimately the bottom line
  • Decrease absenteeism that plagues businesses of all types and sizes
  • Increase member satisfaction with increased access to quality care
  • Enable members to become smarter healthcare consumers

how employers benefit

Reduce Spend
  • Affordable: For a little more than the cost of one in-person visit, employees will have access to a virtual primary care provider as well as 24/7 virtual urgent care access.

  • Reduce claims: Both fully insured and self-insured organizations benefit from keeping claims out of a health plan.

  • Increase productivity: Virtual primary care also saves considerable time.

Easy Administration
  • Customizable: Balance the latest and most innovative technologies with first-rate customer service to achieve a positive experience.

  • Easy setup: Setup is seamless and hassle-free. Businesses can have their program up-and-running quickly.

  • Dedicated account management team: Support your program, including help with marketing materials, member questions, and ensuring you and your members are successful.

Engagement & Productivity
  • Employee satisfaction: Employees will pay less out of pocket, in turn increasing satisfaction with their employer.

  • Employee convenience: Employees want the care they want when they want it, and virtual primary and urgent care provide them with the access they need around the clock.

  • Employee engagement: Get the most out of the program with enrollment help, marketing materials, and regular utilization and ROI reporting.

The opportunity is a win-win

Not only will employers reduce cost with virtual primary care, but they will also give employees access to the care they want and need – when and how they need it.

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Cost savings x
Connection x
Convenience x
Access x
$0 (or low dollar) visit fee

Give your employees and members access to healthcare like they’ve never seen before. With Walmart Virtual Care`s visit fee options as low as $0, your employees will be able to receive the preventative, ongoing, and situational care they need without financial stress, while also delivering cost containment for your business.

Prescription discounts

Prescriptions are an integral part of members’ ongoing health. Walmart Virtual Care provides your members with prescription discount cards to use at their pharmacy of choice, thereby reducing the cost of most medications.

Intelligent referrals

Using Walmart Virtual Care’s advanced technology, care navigators search a member’s insurance network to find a provider that meets quality care expectations and maintains low costs. When a care navigator identifies a specific specialist, the Walmart Virtual Care provider can send medical records, and a referral letter to the specialist.

1:1 care navigation team

Professional and compassionate care navigators are available for a call or chat to help members sign up, coordinate medical care, facilitate intelligent referrals and in-person care, and answer administrative questions–giving members the personal attention they want and need.

See the same virtual PCP

Members are able to select a Walmart Virtual Care physician from a network of providers licensed in their state. When choosing a provider, members can review a detailed bio that includes the provider’s certification, experience and other relevant information.

On-demand chat 24/7

To meet your employees’ needs and expectations, Walmart Virtual Care’s platform allows members to call and chat with a member of our care navigation team 24/7/365. This chat feature helps members receive immediate assistance with a range of concerns, such as scheduling or finding an in-person, in-network provider.

Care on your schedule

Members are in complete control of when they see a provider and which provider they see. Each member will be able to personally select a provider they think best fits their needs and coordinate appointment times with our care navigation team.

VPC visits within 24 hours

The average wait time for an initial in person appointment is 24 days. Walmart Virtual Care gives members access to their chosen PCP within as little as 24 hours. If their PCP is unavailable, they will be connected with another NCQA-accredited Walmart Virtual Care provider.

24/7 virtual urgent care

Walmart Virtual Care is including our most popular and longest-standing service line, Urgent Care, to provide care for minor, situational health concern such as bronchitis, pink eye, UTIs and more. With an average wait time of 12 minutes and an excellent rating on Trust Pilot, our virtual urgent care gives patients access to immediate care 24/7/365.

Lab work imaging

Through partnerships with Quest, LabCorp, Green Imaging, and more, members have access to labs and imaging that can be paid for through insurance or with cash. To reduce costs for the member, employers have the option to provide designated wellness labs with the program.

Ongoing chronic care management

Walmart Virtual Care allows your employees and members to receive ongoing treatment and medication for a wide range of chronic conditions including diabetes, asthma, arthritis, anxiety, COPD and high blood pressure.

Continuity of care

Continuity of care is essential for improving health outcomes and lowering overall healthcare costs. With easy access to a dedicated virtual primary care provider, a care team that is available 24/7, and an orientation around holistic care, members can get the care and direction they need for their ongoing health.

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